Terms and Conditions

Welcome to Match Made In Heaven!

These Terms and Conditions, which contain our Refund Policy, along with our Privacy Policy and Disclaimer, outline the rules and regulations for the use of Match Made In Heaven LLC's Website, located at https://matchmadeinheaven11.com.

By accessing this website, we assume you accept these Terms and Conditions, Refund Policy, Privacy Policy and Disclaimer. Do not continue to use Match Made In Heaven if you do not agree to all of these, in their entirety.

Refund Policy:

Prior to 24-hours from the Initial Consultation appointment time, Match Made In Heaven LLC allows the appointment to be rescheduled or cancelled. Please reach out to us at info@matchmadeinheaven11.com to reschedule or cancel an appointment. In your email, include your full name, appointment date and time, phone number and the reason for the reschedule or cancellation. Rescheduled appointments must be done manually by a MMIH member to avoid a second charge. Cancellation requests received via email more than 24-hours prior to the appointment time will be issued a full $29.00 refund of the Consultation fee, back to the original credit card. Refunds must also be approved and processed manually by a MMIH member. Please allow 3-5 business days for the credit to appear at your financial institution.

No refunds will be issued for Initial Consultations appointments cancelled after the 24-hour window prior of the appointment time or for no-shows.

Refunds will not be issued for Match Made In Heaven matchmaking services (see Disclaimer and Terms of Service policies). In the unlikely event of a no-show situation for a first meeting date arraigned by MMIH, we will continue to work with the client that did attend. Such client will be entitled to a different match and first meeting date in the future. Any client that fails to attend a first meeting date arraigned by MMIH, will forfeit any claims of a refund and further matchmaking services.

MMIH reserves the right to make changes to our refund policy.

We will make any necessary exceptions in cases of natural disasters and to comply with government declarations and regulations.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Match Made In Heaven, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Match Made In Heaven LLC and/or its licensors own the intellectual property rights for all material on Match Made In Heaven. All intellectual property rights are reserved. You may access this from Match Made In Heaven for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Match Made In Heaven

• Sell, rent, or sub-license material from Match Made In Heaven

• Reproduce, duplicate or copy material from Match Made In Heaven

• Redistribute content from Match Made In Heaven

Limitation of Liability

Parts of this website may offer users an opportunity to post and exchange opinions and information in certain areas of the website. Match Made In Heaven LLC does not filter, edit, publish or review comments before their presence on the website. Comments do not reflect the views and/or opinions of Match Made In Heaven LLC, its agents, and/or affiliates. Comments reflect the views and opinions solely of the person who posts them.. To the extent permitted by applicable laws, Match Made In Heaven LLC shall not be liable for the comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the comments on this website.

Match Made In Heaven LLC reserves the right to monitor all comments and remove any comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the comments on our website and have all necessary licenses and consents to do so;

• The comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Match Made In Heaven LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Match Made In Heaven LLC; and (d) the link is in the context of general resource information.

If your organization is interested in linking to our website, you must inform us by sending an e-mail to Match Made In Heaven LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

No use of Match Made In Heaven LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Governing Law Clause:

The Terms and Conditions, Refund Policy, Privacy Policy and Disclaimer shall be governed by the laws of the Commonwealth of Massachusetts.